7.5 seems too high a score to me considering the verdict.
Even a well-executed Surface still doesn’t work for me, and I’d bet it doesn’t work for most other people either. It’s really tough to use on anything but a desk, and the wide, 16:9 aspect ratio pretty severely limits its usefulness as a tablet anyway. It’s too big, too fat, and too reliant on its power cable to be a competitive tablet, and it’s too immutable to do everything a laptop needs to do. In its quest to be both, the Surface is really neither. It’s supposed to be freeing, but it just feels limiting.
They should just call a turd a turd.